QMS Description
The QMS is a software that is easy to use and is oriented for the hospitality
domain which offers tools to help reduce the cost of operation and centralized
all of your assets of every building by using a simple work order and inspection
reports.
An adequate daily departmental cost management of your maintenance system and
controlling your employees workload will minimize your operation expenses and
will directly impact your bottom line.
Advantages
of the software :
Create
different type of task with centralize work order form (replaces the pink slip
pad and forgotten calls)
You
will know at all time the progression of tasks per department and active room
inspections.
Better
communication of information to improve response time for management and guest
service.
Better
knowledge of physical inventory of your equipments and quick access to minimize
expenses.
Analysis
tool allowing you to control recurrent expenses, follow up on service contracts,
warranties, budgeting, asset life span, etc...
Detail
screens and drilldown capability to the actual task to get complete story.
Be
proactive with warnings, alerts and negative responses to focus on current
problems.
Use
today’s tools to get access to information in real time such as Pocket PC, Web
page and coming soon the IVR.
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Advantages |
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ROI |
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Know at all time the progression
of tasks per department.
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Optimize execution time by sending task to the proper department. |
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Dispatch and assign tasks to your employees and contractors. |
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Eliminate frustration of « task fallen between cracks ». |
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Control of different type of task such as corrective, preventive, guest services
etc.… |
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Control your employees workload. |
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Knowledge of your physical asset inventory. |
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Reduce operation expenses. |
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Generation of statistics and history of completed tasks with search criteria. |
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Minimize expenses by controlling recurrent tasks on same items. |
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Management tools for your budget, purchase forecast, renovations, etc... |
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Direct invoicing of task (Parts and Labour) to a condo owner unit. |
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Transmission in real time of information via the Internet or Pocket PC. |
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Access to information in real time for a better management. |
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Alerts allowing you to quickly react to situations |
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Maximize your equipment life span. |
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Improve your guest service by knowing their immediate needs. |
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Be proactive on negative response provided by your room inspection reports. |
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Improve the life span of your assets. |
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Renegotiate your service contract by having access to work done on equipments
and knowing which jobs were not covered. |
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Task dispatching to the proper department based on the action to be done. |
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Know your guest needs and their negative remarks to offer a better service and maximize on
revenues (repeat guests). |
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Direct link to property management system. |
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Control the quality of done tasks by assigning « Spot Check » for your employees and « Courtesy calls » for your guests. |
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Information transmission to all of your employees based on their security. |
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Valuable inter-departmental communication tool. |
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Room inspections (fire, burglary, vandalism, etc...) |
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Automate your Lost and Found management. |
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Preventive management with recurrent tasks.
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