CAS description

 

The CAS is a complete multi lingual solution that easily controls your telecom needs like no
other system does.

 Telecom management is a sector of activity that can generate revenues but must be
controlled therefore the CAS become an indispensable tool for your enterprise.
It allows you to get information on your phone usage in real time and make the necessary
adjustments to situations.

 

Features summary:

  • Precise telephone call pricing. 
  • Cost calls based on their types, location and cost center.
  • Does not lose any calls.
  • Notifies designated staff when system irregularities happen  (ie: system shut-down, PBX is offline).- Calculate costs and mark-up of telephone calls.
  • Calculate costs and mark-up of dial-around telephone calls.
  • Phone fraud alerts.
  • Monitor dial-up internet usage.
  • Hotel link to Property management system
  • Traffic analysis
  • Chronological
  • Call analysis
  • Multi site system
  • 20 criteria reports.

Here are examples of the information you can get out of your system:
  • How many calls received daily?
  • How many calls were received per extension?
  • What are my most busy periods?

  • (daily, weekly, monthly, yearly, …)

  • How many calls were not answered?
  • How many phone lines do we need to offer proper services?
  • Control the length of calls.
  • Control long distance.
  • Control your telephone system usage cost.
  • Control abusive calls.
  • Control In and Out calls.
  • Send calls to be invoiced to a third party system such as a PMS.
  • Control your calls by sites.